FAQ’s

Frequently Asked Question’s

 

At HD Homes, we encourage you as the client to ask as many questions as you like and there is no such thing as a silly question. We are all about educating and helping you along this exciting journey. Below we answer some common questions that we recommenced you ask any builder you are looking to engage.

How long has HD Homes been in business?

 

HD Homes Pty Ltd was registered in September 2013. The Director and Licensed builder behind HD Homes, Michael Howse has been the construction industry for over 15 years.

Does HD Homes hold the appropriate licence?

 

HD Homes holds a Low-Rise Builders Licence in Queensland which is issued by the QBCC. You can find out more information about the scope of works for a low-rise licence here, and do a licence search here.

What Insurance does HD Homes have?

 

HD Homes has Contract Works Insurance, Third Party Liability Insurance and an Accident Insurance Policy with Workcover Queensland.

What insurance will my project need?

 

In addition to the above insurances, each project in Queensland over the value of $3300 requires a Home Warranty Insurance Policy. This is issued by the QBCC. It’s payable by the contractor gives the homeowner protection where there is defective or incomplete building work or subsidence.

 

If you are renovating an existing home you will need  to confirm with your own home insure that the will cover the existing structure. The above insurance do not cover any existing structures only new works. It’s common for home insurance companies to not insure your existing structure if your renovation is over $50k. In these instances, we can add the existing structure to our Construction Works Policy for the duration of the build for an additional fee.

Does HD Homes use Sub-Contractors, or do you have Employees?

 

Both. HD Homes employee full time carpenters and carpentry apprentices but also have several carpenters that sub-contract to us on a regular basis and have been using these same carpenters for over 6 years.

Do we have to use the suppliers recommended by HD Homes?

 

We have suppliers that we have a great relationship with and have worked with for many years. They offer great service, great quality product and provide good value for our clients. We are also always happy to use other supplies that our clients have chosen. HD Homes will also go the extra mile to find a new supplier to meet our client’s needs.

Who will be my main point of contact when building with HD Homes?

 

Michael, the director of HD Homes will be your main point of contact from your initial enquiries, during construction and post construction. Michael will be contactable via phone and email during business hours.

How will we interact during the project?

 

Throughout the construction prosses we conduct a weekly onsite meeting with our clients.  We also follow up these meeting with emails and find email the best form of communication. We are contactable via phone during business hours.

How many projects do you have going at the same time?

 

HD Homes is a small family run building company so we generally run one large project at a time and we may have 1 or 2 smaller projects running during the major project.

Does HD Homes include the Q Leave levy in their contract?

 

Yes, We include this levy in our contract total and pay it on the clients behalf. We do this as many clients are not aware they have to pay this levy and it can be an unexpected extra cost.

 

Q Leave provides long service leave to workers in Queensland’s building and construction industry as well as funding Work Health and Safety and Construction Skills Queensland.

 

The scheme is funded by a levy of 0.575% imposed on the total cost of all construction work in Queensland costing $150,000 or more (excluding GST). You can find out more here.